How not to

Murphy’s law says that anything that can go wrong will. Learning from
Failure: The Systems Approach by Joyce Fortune and Geoff Peters (John Wiley
& Sons, £19.99, ISBN 0 471 94420 3) provides methodologies to draw
out lessons and prevent failures. Case histories include: the fire at
Manchester Airport (1985); Bhopal pesticide plant (1980); and safety in the
Channel Tunnel. A thought-provoking and useful aid for investigating why
things go wrong.