The Myth of the Paperless Office by Abigail Sellen and Richard Harper, The
MIT Press (19 November), $24.95/£16.95, ISBN 0262194643
THE paperless office is on its way—or so we’ve been told for the past
30 years. Desktop computers, distributed databases, e-mail and the Internet were
all expected to eliminate paper. All in vain: consumption is still rising. The
arrival of e-mail caused a 40 per cent increase. The paperless office is a
myth.
Abigail Sellen and Richard Harper explain why in The Myth of the Paperless
Office. They’ve discovered that you can’t just wish paper away. A decision…
