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YOU may think one camera is quite enough for your video cellphone, but before long phones might have two. Callers are more likely to get the impression you are looking them in the eye.

Today’s video-capable cellphones do not give users good eye-to-eye contact, because people look at the screen rather than the camera. This slightly off-centre look makes conversations surprisingly awkward and unnatural, says Andrew Herbert, head of Microsoft’s research lab in Cambridge, UK.

Psychologists back his view. “Eye contact is very important because it regulates communication,” says Kerstin Dautenhahn, an expert in social communication at the University of…

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