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Feedback is appalled, don't you know

15 April 2009

Google can’t understand Brits

I SAY chaps, this jolly well isn’t on, don’t you know, what?

When Chris James contacted Google Docs help centre in order to post a comment, he got this message: “If you would like to contact us, you will need to do so in one of the languages below. We are unable to provide email support in your language at this time.”

The “languages below” consisted of a list of precisely one: “English (US)”.

Chris’s language is English (UK) – which, apparently, Google cannot provide support in. Feedback is appalled, don’t you know.

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