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Letter: Phone quirks

Published 2 March 1996

From Charles Pochin

Being somewhat pedantic, I object to the use of the letter “O” for the numeral “0”, when expressing telephone numbers; this is also, astonishingly, programmed into the BT computerised directory inquiry system. Also, the expression of a number using two-digit combinations has always seemed much less prone to misinterpretation – “four, eight, six, double-three, five” or “forty-eight, sixty-three, thirty-five”. Is there any experimental evidence in this area?

Issue no. 2019 published 2 March 1996

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