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Letter: Letters : Bouncing back

Published 14 February 1998

From Chris Richardson

foop@sg4.pcy.kcl.ac.uk

You mentioned Peter Robinson’s “receipt advice” e-mail from “Postman Pat”
(Feedback, 17 January).
I suspect this is the programmer’s reaction to a
well-known phenomenon in the computer world, which is often discussed in a
systems administrator’s newsgroup I read.

When e-mail messages bounce, the bounce message is automatic and comes from a
specific address (usually “postmaster”). Many recipients of bounce messages,
unaware that the process is automatic, send a reply. These replies are often
long and complicated, and almost invariably amusing.

Their tone varies from pleading (“I know she worked at a university in
London, and her name is `Tracy’. PLEASE help me find her e-mail address”) to
abusive (“Don’t tell me that it doesn’t exist. It *does*!!!!! I sent a message
only a week ago and it got through!! You’re obviously trying to censor
me!!!!!!”).

Bounce messages were originally fairly terse—designed by computer geeks
for computer geeks. Now, they’re becoming more readable and often offer helpful
information as to what the reason for a failure might be.

Issue no. 2121 published 14 February 1998

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